Inbound
Leaflet maps + OpenStreetMap
Yard layout, pickup routing, and customer geo.
Read the specSolutions · Operational · Pickup Staff
Sustain360 for Pickup Staff
Pickup Staff coordinate customer collection and delivery — the last mile of the dismantling workflow. Where pickup runs on paper slips, ETA visibility is non-existent and routing is guesswork. Sustain360 renders digital pickup slips, customer geo on a Leaflet map, and a sensible drive order against a real road graph.
Where this role sits:Dismantler logistics teams, third-party delivery partners
A day in the life
How a pickup staff works with Sustain360
Morning starts with the day's pickup queue rendered on a Leaflet map. The order ledger drives the queue; the route is suggested, not enforced. Each pickup is a scan against the pickup slip; the ledger updates the moment the part hands over. A delivery later in the week shares its slot with the customer; reschedules surface as an exception, not a phone call.
USP · Manual vs Sustain360
What this changes for Pickup Staff
A side-by-side view of the legacy / manual way of working against the Sustain360 way — with concrete, illustrative numbers from typical customer-development scenarios.
- MetricRoute plan generationManual / legacyManual, 30+ min per runWith Sustain360Auto-suggested per yardDelta≈ −90%
- MetricLive ETA visibility for customersManual / legacyPhone-based estimatesWith Sustain360Leaflet map, liveDeltaLive
- MetricPaper pickup slipsManual / legacyPer pickup, often lostWith Sustain360Digital, signed in-appDeltaRemoved
- MetricMis-pickups per 100 runsManual / legacy5–8With Sustain360Under 1Delta≈ −88%
- MetricDrops per driver per shiftManual / legacy8–10With Sustain36012–14Delta+40%
| Metric | Manual / legacy | With Sustain360 | Delta |
|---|---|---|---|
| Route plan generation | Manual, 30+ min per run | Auto-suggested per yard | ≈ −90% |
| Live ETA visibility for customers | Phone-based estimates | Leaflet map, live | Live |
| Paper pickup slips | Per pickup, often lost | Digital, signed in-app | Removed |
| Mis-pickups per 100 runs | 5–8 | Under 1 | ≈ −88% |
| Drops per driver per shift | 8–10 | 12–14 | +40% |
Illustrative — based on customer-development scenarios in the dismantling, salvage, and parts-resale industry. Real outcomes vary by yard size, workflow maturity, and integration scope. Reference contacts available on request.
Pain → Outcome
Pain today, outcome with Sustain360
Five to seven concrete pains this role lives with today, paired with the specific Sustain360 outcome that removes each one.
| Pain today | With Sustain360 |
|---|---|
| No route plan — pickup order is guesswork. | Sensible drive order against a real road graph. |
| Paper pickup slips. | Digital slips on the customer's device, the yard station, and a printed backup. |
| No live ETA visibility for the customer. | ETA windows shareable by yard policy. |
| Pickup confirmation rekeyed into the order ledger. | Scan-to-confirm updates the ledger in real time. |
| Reschedules drop through the cracks. | Reschedule surfaces as a queue exception, not a missed call. |
Placeholder · Customer voice
“I plan the route in five minutes, not forty. The map does the thinking.”
Integrations
Integrations most relevant to this role
Connectors that matter to this role in practice. Browse every integration in the integrations directory.
Inbound
Geocoding & routing
Address-to-coordinates and pickup route optimisation.
Read the specOutbound
PDF generation
Branded vehicle reports, parts certificates, depollution certificates.
Read the specFAQ